Privacy Policy

Last Updated: December 28th, 2025

RTS Mechanical (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our HVAC services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

Personal Information You Provide

This may include:

  • Name

  • Phone number

  • Email address

  • Physical address or service location

  • Company name (if applicable)

  • Details you provide when requesting quotes, appointments, service, or contacting us

Service Information

We may also collect:

  • HVAC system information

  • Service history

  • Preferred services or communication preferences

Usage & Technical Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Device type and operating system

  • Referring website

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website performance

  • Enhance user experience

  • Analyze site activity
    You can disable cookies through your browser settings, but certain site features may not function correctly.

2. How We Use Your Information

We may use the information we collect to:

  • Provide HVAC repair, installation, or maintenance services

  • Schedule service appointments and respond to inquiries

  • Communicate important updates, confirmations, or service reminders

  • Send promotional communications (you may opt-out at any time)

  • Improve website functionality, service quality, and customer experience

  • Maintain business records and comply with applicable laws

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Trusted service partners, technicians, or vendors assisting in service delivery

  • Payment processors or administrative service providers

  • Legal authorities when required by law or to protect our rights or customers’ safety

All third parties are required to protect your information and use it only for authorized purposes.

4. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

You may:

  • Opt out of marketing emails by using the “unsubscribe” link

  • Request updates or corrections to your personal information

  • Disable cookies through your browser settings

If you wish to update or delete your information, please contact us using the information below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

7. Children’s Privacy

Our website and services are not directed to children under age 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

RTS Mechanical
📞 (763) 478-2441